Welcome to our Frequently Asked Questions page. Here you'll find answers to common inquiries about Arm Alpha and our services.
Welcome to the Arm Alpha FAQ page. We understand that you may have questions about our advanced, non-custodial automated trading solutions. We've compiled a comprehensive list of frequently asked questions to provide you with clear and detailed information. If you don't find the answer you're looking for, please don't hesitate to contact us directly.
In our non-custodial model, you maintain complete ownership and control of your digital assets. You connect your own exchange account (e.g., Binance, Bybit, Kraken, Coinbase) to a third-party platform like 3commas.io, which executes trades based on our signals. We do not hold your funds or have withdrawal access, ensuring your assets remain secure.
Looking to automate their trading strategies and optimize returns.
Seeking advanced strategies to enhance their portfolios.
Interested in non-custodial solutions for asset management.
Wanting to capitalize on market volatility without extensive trading knowledge.
Q: Do I need prior trading experience to use your services?
A: No prior trading experience is necessary. Our team of Sales Engineers will guide you through the entire process, from onboarding to strategy deployment. We provide educational resources and support to help you understand how our strategies work.
Yes, while we deploy the strategy for you, you can customize certain parameters in your 3commas.io account, such as:
Our Sales Engineers will work with you to tailor the strategy to your investment goals and risk tolerance.
Adjusting to year-to-date volatility for optimal performance.
Trading on assets with varying market caps and volatility profiles.
Recommending moving into stablecoins or deploying market-neutral strategies during bear markets.
Our strategy is designed to perform across various market conditions by:
One of the supported exchanges for our trading strategy.
Another exchange compatible with our services.
A popular exchange supported by our strategy.
One of the many exchanges we support.
Our team can provide a full list and assist you with connecting your preferred exchange.
Our subscription fee is based on the expected monthly profit calculated from your starting capital, multiplied by our strategy's daily compounding rate over 30 days. We apply a percentage fee based on your capital deployment tier, with volume discounts for larger investments.
Q: What are the subscription tiers and fees?
A: Our subscription tiers are:
of Expected Monthly Profit
of Expected Monthly Profit
of Expected Monthly Profit
of Expected Monthly Profit
No. We are transparent about our fees. There are no hidden charges or commissions on your actual profits beyond the subscription and onboarding fees.
Processed through Stripe
Via MoonPay, Hel.io, or Coinbase Commerce
Direct PayPal payments accepted
Q: What payment methods do you accept?
A: We accept payments via:
Refunds are provided at our discretion and are evaluated on a case-by-case basis. If you have concerns about our services, please contact our support team to discuss your situation.
FAQ